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Find answers to your queries here

Read our jump rope how-to guides, browse our jump rope tips and troubleshoot your jump rope form using resources written for you by Lauren.

Getting started with Fancy Feats

How do I sign up for the app?

You can sign up to the Fancyfeats app via the Apple App Store and Google Play Store.

Once you’ve chosen your preferred subscription plan, simply complete your personal profile within the “Sign Up” section and you’re ready to get started!

Can I access my account across my devices?

Accounts that are purchased through the App Stores are currently linked to the App Store ID ID associated with the device used to subscribe. This means that users CANNOT use their logins across different device types and app store platforms.

IE you cannot buy a Subscription in the Apple App Store and access your subscription from an Android or other non-iOS device.

You CAN use your app across your iOS devices, provided both devices are logged into the same Apple ID as the origional purchase.

It is important to mention that we only support Smartphones and Tablets at this time.

Can I stream or cast the app through my TV or computer screen?

The app does not specifically offer this function, however if you already have set up your Apple TV, Samsung TV or similar, then you can do so. For advice on how to set up streaming or casting to your TV or Computer Screen, please contact your device provider as this is not related to the Fancyfeats App itself

I’ve subscribed to the app via the Apple Store but can’t get into my account?

If payment has been taken by Apple but you are presented with a pop up that asks you to pay again for your subscription please follow the instructions below.

  • Open an email and type support@fancyfeat.app
  • In the Subject line please type "Cannot access after purchase"
  • Please take screenshots of the following:

Subscription in the Apple App Store:

  1. Go the App Store.
  2. Click your profile circle in the top right hand corner.
  3. Click subscriptions > Fancyfeat
  4. Identify your subscription type and renewal date.
  5. Please send me a screenshot of this page.

See your purchase history on your iPhone, iPad or iPod touch:

  1. Open the Settings app.
  2. Tap your name, then tap iTunes & App Store.
  3. Tap your Apple ID, then tap View Apple ID. You may be asked to sign in.
  4. Scroll to Purchase History and tap it.
  5. Find the Fancy Feat app​, then tap Total Billed.
  6. Please send me a screenshot of this page.
Is Fancy Feats a workout app?

Fancy Feats isn’t just a jump rope app, and it isn’t just a workout app; it’s both. Through hundreds of skill-based video tutorials and fully guided workouts, you’ll be able to develop your jump rope form and boost your all-around fitness.

Is Fancy Feats suitable for children?

Yes! Jump rope is an excellent sport for children of all ages. With adult guidance and supervision, children can have fun and stay active by following Fancy Feats.

Account & Subscription

Will my subscription automatically renew?

For your convenience, Fancyfeats App subscriptions automatically renew, based on your chosen length of subscription. It will rollover for the same term as your current subscription until you choose to cancel or upgrade your subscription.

Can I upgrade my subscription to a longer duration?

If you subscribed via Apple App Store, You can upgrade your subscription. To change your subscription (for example from a 1 month rolling to a 6 month rolling subscription) you will need to cancel your current payments in the app store, and wait for your existing term to come to an end, then you can resubscribe for your chosen duration.

Here are the directions you need to cancel your subscription:

https://support.apple.com/en-gb/HT202039#whatnext

https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Once you have canceled you will not be charged again. You can however still use the app for the duration of your subscription.

You can check if your subscription is cancelled on your phone by following these instructions.

See your subscriptions in Google Play:

  1. Go to the Google Play Store.
  2. Select the menu icon in the top left of your phone screen.
  3. Select Subscriptions.
  4. Tap the Fancy Feats​ App.
How do I cancel my subscription on the Apple Play Store?

Here are the directions you need to cancel your subscription for Apple:

If you are using an iPhone: https://support.apple.com/en-gb/HT202039#whatnext

Once you have canceled you will not be charged again. You can however still use the app for the duration of your subscription.

You can check if your subscription is cancelled on your phone by following these instructions.

Subscription in the Apple App Store:

  1. Go the App Store.
  2. Click your profile circle in the top right hand corner.
  3. Click subscriptions > Fancyfeats.
  4. Identify your subscription type and renewal date.

Please submit your cancellation request at least 3 business days before renewal to avoid accidentally rolling into a new subscription period.

How do I cancel my subscription if I purchased through Google Play?

Here are the directions you need to cancel your subscription for Google Play:

If you are using an Android: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en

Once you have canceled you will not be charged again. You can however still use the app for the duration of your subscription.

You can check if your subscription is cancelled on your phone by following these instructions.

See your subscriptions in Google Play:

  1. Go to the Google Play Store.
  2. Select the menu icon in the top left of your phone screen.
  3. Select Subscriptions.
  4. Tap the Fancy Feat​ App.

Please submit your cancellation request at least 3 business days before renewal to avoid accidentally rolling into a new subscription period.

Can I get a Refund?

As per our Terms and Conditions, we do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions or any similar reason or event. 

Equally, we are unable to offer refunds to users changing over from a Website Subscription to an Apple Subscription (or vice versa).

Please be aware:

  • Cancelling your subscription will not provide a refund, or pro rata remaining subscription charges
  • After cancelling your subscription, you will be able to continue using the Fancyfeat app for the course of the remaining duration you have paid for.
  • To prevent the billing cycle rolling over once the subscription duration has ended, you can cancel future payments in the Apple App Store or by Emailing Fancyfeat support at support@fancyfeats.app

Getting started with jump rope

How long does my rope need to be?

Many of us are taught that our rope handles need to be level with our armpits, but that’s not correct. A rope this long will be inefficient and force your hands out to the side, putting strain on your shoulders. If you’re unsure how to size your jump rope properly, download my free beginner's guide.

Do I need a jump rope mat?

Jump rope mats aren’t essential, but I recommend getting one if you can.

Using a proper jump rope mat will prolong the life of your rope, lessen the impact of jumping, and even out any lumps and bumps on your surface (they’re especially handy if you have a patio with cracks in it!).

Do I need to wear special footwear for jump rope?

Unlike some sports, there aren’t any specific boots or footwear you have to use for jump rope, but you do need some sturdy, lace-up trainers. These don’t need to be expensive. You can find out more about jump rope equipment for beginners in the knowledge base.

Is jump rope good for weight loss?

Jump rope is a great way to stay active and consistent with exercise. It can be a helpful aid for weight loss.

Is jump rope safe for seniors?

Yes! Jump rope is an enjoyable, safe, and effective way for seniors to stay active. It improves heart health, strengthens bones, and enhances coordination and brain function, all while being low-impact and adaptable to your fitness level.

Is jump rope bad for my knees?

This is one of the most common jump rope myths. It’s true that some things can cause knee pain when jumping, including jumping too often (or too much in one session), using improper form, and jumping on a hard or uneven surface.

But, if you find the right balance between consistent sessions, great form, and regular rest, then jump rope is actually a great way to strengthen your knees.

JUMP ROPE KNOWLEDGE BASE

Everything you need to know about jump rope

Learn from our jump rope pros with clear, expert guidance for every skill level. Our articles, tips, and resources will help make your jump rope journey fun and easy to follow.