I’ve subscribed to the app via the Apple Store but can’t get into my account

If payment has been taken by Apple but you are presented with a pop up that asks you to pay again for your subscription please follow the instructions below.

• Open an email and type support@fancyfeat.app
• In the Subject line please type "Cannot access after purchase"
• Please take screenshots of the following:

Subscription in the Apple App Store:

1. Go the App Store.
2. Click your profile circle in the top right hand corner.
3. Click subscriptions > Fancyfeat
4. Identify your subscription type and renewal date.
5. Please send me a screenshot of this page.

See your purchase history on your iPhone, iPad or iPod touch:

1. Open the Settings app.
2. Tap your name, then tap iTunes & App Store.
3. Tap your Apple ID, then tap View Apple ID. You may be asked to sign in.
4. Scroll to Purchase History and tap it.
5. Find the Fancy Feat app​, then tap Total Billed.
6. Please send me a screenshot of this page.