Can I upgrade my subscription to a longer duration?
If you subscribed via Apple App Store, You can upgrade your subscription. To change your subscription (for example from a 1 month rolling to a 6 month rolling subscription) you will need to cancel your current payments in the app store, and wait for your existing term to come to an end, then you can resubscribe for your chosen duration.
Here are the directions you need to cancel your subscription:
https://support.apple.com/en-gb/HT202039#whatnext
https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Once you have canceled you will not be charged again. You can however still use the app for the duration of your subscription.
You can check if your subscription is cancelled on your phone by following these instructions.
See your subscriptions in Google Play:
- Go to the Google Play Store.
- Select the menu icon in the top left of your phone screen.
- Select Subscriptions.
- Tap the Fancy Feats App.
Here are the directions you need to cancel your subscription for Apple:
If you are using an iPhone: https://support.apple.com/en-gb/HT202039#whatnext
Once you have canceled you will not be charged again. You can however still use the app for the duration of your subscription.
You can check if your subscription is cancelled on your phone by following these instructions.
Subscription in the Apple App Store:
- Go the App Store.
- Click your profile circle in the top right hand corner.
- Click subscriptions > Fancyfeats.
- Identify your subscription type and renewal date.
Please submit your cancellation request at least 3 business days before renewal to avoid accidentally rolling into a new subscription period.
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