Can I get a Refund?
As per our Terms and Conditions, we do not offer refunds or credits for unused subscription periods, accidental purchases, medical conditions or any similar reason or event.
Equally, we are unable to offer refunds to users changing over from a Website Subscription to an Apple Subscription (or vice versa).
Please be aware:
- Cancelling your subscription will not provide a refund, or pro rata remaining subscription charges
- After cancelling your subscription, you will be able to continue using the Fancyfeat app for the course of the remaining duration you have paid for.
- To prevent the billing cycle rolling over once the subscription duration has ended, you can cancel future payments in the Apple App Store or by Emailing Fancyfeat support at support@fancyfeats.app
Here are the directions you need to cancel your subscription for Apple:
If you are using an iPhone: https://support.apple.com/en-gb/HT202039#whatnext
Once you have canceled you will not be charged again. You can however still use the app for the duration of your subscription.
You can check if your subscription is cancelled on your phone by following these instructions.
Subscription in the Apple App Store:
- Go the App Store.
- Click your profile circle in the top right hand corner.
- Click subscriptions > Fancyfeats.
- Identify your subscription type and renewal date.
Please submit your cancellation request at least 3 business days before renewal to avoid accidentally rolling into a new subscription period.
Here are the directions you need to cancel your subscription for Google Play:
If you are using an Android: https://support.google.com/googleplay/answer/7018481?co=GENIE.Platform%3DAndroid&hl=en
Once you have canceled you will not be charged again. You can however still use the app for the duration of your subscription.
You can check if your subscription is cancelled on your phone by following these instructions.
See your subscriptions in Google Play:
- Go to the Google Play Store.
- Select the menu icon in the top left of your phone screen.
- Select Subscriptions.
- Tap the Fancy Feat App.
Please submit your cancellation request at least 3 business days before renewal to avoid accidentally rolling into a new subscription period.
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