Can I access my account across my devices?
Accounts that are purchased through the App Stores are currently linked to the App Store ID ID associated with the device used to subscribe. This means that users CANNOT use their logins across different device types and app store platforms.
IE you cannot buy a Subscription in the Apple App Store and access your subscription from an Android or other non-iOS device.
You CAN use your app across your iOS devices, provided both devices are logged into the same Apple ID as the origional purchase.
It is important to mention that we only support Smartphones and Tablets at this time.
Here are the directions you need to cancel your subscription for Apple:
If you are using an iPhone: https://support.apple.com/en-gb/HT202039#whatnext
Once you have canceled you will not be charged again. You can however still use the app for the duration of your subscription.
You can check if your subscription is cancelled on your phone by following these instructions.
Subscription in the Apple App Store:
- Go the App Store.
- Click your profile circle in the top right hand corner.
- Click subscriptions > Fancyfeats.
- Identify your subscription type and renewal date.
Please submit your cancellation request at least 3 business days before renewal to avoid accidentally rolling into a new subscription period.
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